Hey there, thesixtyone.com. I know you're a bit sensitive to criticism, but ... I've been with you for two years, so hear me out. I joined in February of 2008 and fell in love with you at first sight. The music! The community! Everything was so vibrant and new and fresh.
But then you changed. One day I logged in and all I saw was Emily Haines filling the screen, with her armpit the size of my cell phone. I couldn't find my friends on the site, and my playlists stopped after the first 10 songs. You don't play the songs I like smoothly anymore; you change them around like a bad date who keeps fiddling with the car radio. You didn't think of my needs; you only thought about high school hipsters.
Here is what you can do to set things right, or I'll be flipping through my 50 ways to leave you.
1. Bring back walls, and let us talk to artists and other listeners again.
2. Make playlists of a reasonable size again--would, say, 25 songs be too much to ask?
3. LET US KNOW when you're going to radically overhaul the site, and provide an FAQ or tutorial to ease the transition.
4. Give us a way to view the classic setup (white background, small pictures) when we want to view the site in public. (And don't relegate me to a site without a security certificate when I just want to flip through my music.) You can leave the tabs; just give us a way to minimize images. As it stands, it's not work-safe.
5. Acknowledge your users. Lots of people have invested time and money in your site, and are not pleased to be ignored when they have questions or concerns. Give people a way to contact you from your site, and respond, even if it's just something like "I'm sorry, we can't address your concerns at this time." I mean, you just got all that funding from Creative Commons and Linkedin, and you can't hire an intern to answer messages?